Welcome to Shandaarbuy.com’s FAQs page! We’ve compiled a list of frequently asked questions to help you navigate our online marketplace with ease.

If you can’t find the information you’re looking for, please don’t hesitate to contact our customer support.
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  • General Questions
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We're constantly adding new FAQs to our page, so be sure to check back regularly for the latest information.

General Questions

Shandaarbuy.com is Pakistan’s leading online marketplace, offering a wide range of products, including:
Home Appliances, Split AC, Refrigerator and Deep Freezer, Iron and Garment care, Washer and Dryer Water Dispenser, Kitchen Appliances, Microwave, Kitchen Appliances, Chopper and food Processor, Kettle and coffee maker, Juicer and blender, Air fryer and Multi cooker, Toaster and Sandwich Maker, Blender and grinder, TV and Home Theater, Home Theater and Sound Bar, Mobile phones, Tablet and Accessories, Smart Phone, Feature Phone, Mobile Accessories, Computer and IT , Laptop, Desktop, Monitors, Printers, Computer Accessories, Health and Beauty, Straighteners, Hair Dryers, Curlers, Men Trimmers and Shavers

You can reach our customer support team through various means, including:

·         Email: support@shandaarbuy.com

·         Phone: 0311-1786289

·         WhatsApp : 0316-2455156

·         Live Chat

Our support team is available [10 AM TO 9PM Monday to Saturday]

Yes, we have 3 physical Stores in Karachi Pakistan,


·         ShandaarBuy Saddar Branch

Store 31/33, Hashmi Market, Abdullah Haroon Rd, Saddar Preedy Quarters, Karachi, Karachi City, Sindh 74400 Contact +92-317-8221550


·         ShandaarBuy Sharfabad/ Bahadurabad Branch

Shop 01, Al Mustafa Canter Jamal-Uddin Afghani Road Sharfabad Karachi

Contact: +92-317-8221551


·         ShandaarBuy Johor moor Branch

Shop 13, Saima Classic Apartment Gulshan-e -Iqbal Block 10A Karachi

Contact: +92-317-1113471

We accept various payment methods, including credit/debit cards, Jazz Cash, Easy Paisa, and Cash on Delivery (COD)

Products & Shopping

Ordering on Shandaarbuy.com is simple:

·         Browse and select your desired products.

·         Add them to your cart.

·         Proceed to checkout, where you’ll enter shipping details and payment information.

·         Confirm your order.

Our return policy allows for returns within [10 Days] for eligible products. Please review our Return Policy for detailed information.

To track your order, visit the “Order Tracking” page on our website. Enter your order number and email address to get real-time updates on your delivery.

Shipping & Delivery

Shipping times depend on your location and the product’s availability. Typically, orders are delivered within 3 to 5 working days
Currently, we primarily serve customers within Pakistan, but we are continually exploring options for international shipping in the future.
Shipping costs vary depending on the product, location, and delivery method. You can view the shipping costs during the checkout process before finalizing your order or contact us at our number or on WhatsApp.

Account & Security

To create a Shandaarbuy.com account, click on the “Sign Up” button on the top right corner of our website. Follow the on-screen instructions to complete the registration process.
If you’ve forgotten your password, click the “Forgot Password” link on the login page. We will send you instructions to reset your password via email.

Yes, we prioritize data security. For more information, please refer to our Privacy Policy.

Technical Support

If you encounter technical issues, please try the following:

·         Clear your browser or app cache and cookies.

·         Ensure you have the latest version of our app installed.

·         Disable browser extensions or plugins.

If the issue persists, contact our technical support for assistance.

Shandaarbuy.com is optimized for modern browsers and devices. For the best experience, ensure your browser or app is up to date.
Unable to find satisfactory answers ? Contact Support